Plan & Dispatch Faster. Deliver Confidently.
Moxogo gives delivery operators one connected workflow for recurring job planning, live dispatch, GPS visibility, digital proof-of-delivery, customer alerts, and delay escalation.
Chat + spreadsheets?
Disconnected tools drain your margins.
Dispatchers run the day from WhatsApp. Proof of delivery lives on phones you can't audit. Revenue visibility waits for drivers to come back and hand over paperwork. Customers call before you even know a run is delayed.
Dispatch happens in chat threads
Run sheets disappear inside WhatsApp groups, acknowledgements are missed, and the first sign of trouble is a customer calling your office.
You have no live delivery visibility
Without real-time GPS and stop status, dispatchers spend the day chasing drivers instead of managing exceptions before they become complaints.
Proof of delivery is incomplete
Paper signatures, missing photos, and unclear recipient names turn simple deliveries into disputes, credits, and unnecessary back-and-forth.
Incidents disappear into calls & chats
Failed stops, delays, and on-site issues get scattered across WhatsApp groups, phone calls, and photo rolls - not tracked or closed, and the same problems repeat again.
One system. One truth. Zero excuses.
Moxogo replaces that patchwork with one connected operating system — so every run is planned, dispatched, tracked, verified, and reported on the same platform, by the same team, in the same day.
Resource & Workforce Management
Before the first run leaves the depot, you already know who’s available, qualified, and ready to drive. Moxogo strengthens your workforce planning foundation so dispatchers assign every job effectively.
Resource Availability
View workforce and fleet readiness so that planners assign faster and prevent gaps before the day starts.
Customer Master
Centralize all customer, contact, and service site data which links to contracts and job demand.
Contract Control
Lock service terms, validity periods, and SLA rules into contracts that guide demand, delivery, and compliance.
Personnel & Drivers
Manage every team member and driver from profiles to schedules and assignment history.
Skills & Certifications
Match the right licensed, qualified driver to every vehicle and delivery without guesswork.
Working Schedules
Turn availability and breaks into live planning signals so dispatch only assigns people who can run.
Time Off Control
Block leave and holidays automatically so unavailable staff never slip into the plan.
Locations
Keep every depot, site, and drop point ready for faster job setup and cleaner route planning.
Daily Delivery Operations
Dispatchers shouldn't start the day rebuilding a run sheet from scratch. Moxogo generates the plan, acknowledges the drivers, surfaces the exceptions, and keeps them in control of the day.
Dispatch board
Give planners one operational board for acknowledgements, stop progress, route visibility, delays, and unassigned work that needs intervention.
Daily plans, runs, and stops
Generate daily plans, group work into runs, manage stop‑level execution, and dispatch to drivers. Scheduled cron job auto‑dispatch all confirmed plans.
Job master
Recurring job templates. Day-of-week scheduling, condition types (always, alternate week, school term, custom), fixed driver and fallback priorities.
Ad-hoc requests
One-off delivery requests with 2-business-day notice validation. Approve/reject workflow. Insert directly into existing daily plans.
Incident logging
Capture issues, delays, failed-stop reasons, and incident notes in a structured workflow instead of scattering them across calls and chat messages.
Smart alerts
Automated dispatch alerts: no-ACK, GPS lost, stop overdue, dispatch failed. Push notifications to PWA. Alert resolution tracking.
WhatsApp dispatch
Send run sheets over WhatsApp at the click of a button. Drivers acknowledge with a tap so dispatch has proof the run sheet was actually read.
Fleet management
Track vehicle profiles, COE, road tax, insurance renewals, service history, and odometer logs so operational readiness includes the fleet itself.
GPS tracking & Geo-fencing
Traccar integration for real-time GPS. Monitor live vehicle movement, track arrival states, and answer customer queries with actual route information.
Run Sheet Ready Instantly
Every morning, drivers receive their run sheet via WhatsApp in a readable, structured format. They click the secure link and launch the Driver PWA in their browser - no installation, no username, no password.
Moxogo Dispatcher
Hi Ali Hassan, your run sheet for today is ready: 3 stops.
https://mxg.to/run/ali-hassan
10:40 AM[DEMO] Ang Mo Kio Centre
📍 53 Ang Mo Kio Ave 3, Singapore 569933
[DEMO] Bishan Hub
📍 51 Bishan St 13, Singapore 579799
Instruct: Leave pallet at Loading Bay 4 and get signature.
[DEMO] Jurong West Hub
📍 1 Jurong West Central 2, Singapore 648886
Delivery Completed
Proof of delivery (timestamp, signature, and photo) successfully uploaded to Moxogo Core.
Instant Access
Secure, link-based access with zero setup or logins.
Guided Execution
Clear checklist of runs, map route navigation, and customer details.
Digital Proof of Delivery
Capture geo-tagged signatures and photos that sync back instantly.
Driver operations
Installable web app to acknowledge jobs, view job details, get planner alerts, navigate routes, log odometer, log GPS location and message in‑app.
POD and signature
Capture proof-of-delivery with signature, recipient details, timestamps, and structured completion data that operations and customers can actually trust.
Incident and SOS
Failed‑stop evidence, damage notes, and incident records captured in the field give disputes and audits a clear trail, with SOS available for immediate help.
Customer notifications
Send customer-ready updates and POD confirmations so communication is proactive, structured, and not dependent on someone making manual calls.
Dashboards and Analytics
A single blind spot today becomes escalations tonight, overtime tomorrow, and unrecoverable trust next week. Moxogo puts 10 live dashboards on-screen - no BI tools, no exports, no end-of-week wait.
Resource Dashboard
Real-time view of daily availability, schedules, and leave in one place, preventing clashes and keep operations smooth.
Vehicle Dashboard
Vehicle availability, utilization trends, and capacity limits at a glance to optimize fleet performance across every run.
Dispatch Dashboard
Split-view list + live map. Drag to resequence stops. AI driver suggestion. Unassigned job pool. Reassign stops.
Operation Dashboard
Real-time operations: run status, active alerts, GPS positions, photo explorer. The dispatch team's home screen.
Field Service Dashboard
Service overview with SLA ensures every job is dispatched, completed, and confirmed on time with full visibility.
Live Map
Real-time GPS positions of all active drivers. Stop markers with status colors. Auto-refresh every minute.
Driver Performance
Performance ranking with composite scores. On-time rate, failed rate, completion rate, POD confirmation.
Delivery Analytics
Key delivery metrics - runs done, stop completion, on‑time rates, incident trends, and driver effectiveness.
Incident Analysis
Monitor incident trends, unresolved cases, and recovery time to strengthen reliability across every run.
Photo Explorer
Browse all POD photos by date, driver, stop, or customer. Geo-tagged on map. Evidence archive.
Demand to Delivery in 7 Steps
From the moment a client requests service to the moment delivery is closed and KPIs are reported, every step is tracked, automated, and auditable. No broken handoffs. No lost paperwork. No excuses.
Demand
Client ad-hoc request or recurring job master.
Allocate
Auto-match drivers and vehicles by skill, zone, availability.
Plan
One-click daily plan with runs created, stops sequenced.
Dispatch
Run sheets via WhatsApp / PWA - drivers ack, GPS live.
Execute
Drivers navigate, geo-arrive, capture delivery & incidents.
Verify
POD timestamped, GPS location log. Signature captured.
Insights
Live KPIs - on-time, failed, incidents, performance.
One Connected Delivery Platform
Standalone delivery software won't bill your customers. A generic ERP module won't dispatch via WhatsApp. Spreadsheets can't keep up as your volume grows. Moxogo is built specifically for delivery operations that need end-to-end control without paying for separate platforms.
| Capability | MoxogoERP | Standalone Delivery Software | Generic ERP Module | Spreadsheets |
|---|---|---|---|---|
| Resource Planning (Who) | ✓ Full engine | ✗ Not included | ◐ Basic | ◐ Manual |
| Delivery Planning (How) | ✓ Full engine | ✓ Core feature | ✗ Not included | ✗ Manual |
| Field Service & SLA | ✓ Full module | ✗ Not included | ◐ Add-on | ✗ Manual |
| WhatsApp Dispatch | ✓ Built-in | ◐ Via integration | ✗ Not included | ✗ Manual |
| GPS Tracking & Geo-fencing | ✓ Traccar | ✓ Usually included | ✗ Not included | ✗ Not possible |
| Digital POD (Photo + Signature) | ✓ Multi-photo + GPS | ✓ Usually included | ✗ Not included | ✗ Paper only |
| Driver Performance | ✓ Composite scoring | ◐ Limited | ✗ Not included | ✗ Manual |
| Driver Mobile | ✓ Installable PWA | ✓ Native app | ✗ Not included | ✗ Not possible |
| Two-Way Driver Chat | ✓ PWA + WhatsApp | ◐ In-app only | ✗ Not included | ✗ WhatsApp only |
| Live Dashboards & KPI Reporting | ✓ 10+ dashboards | ◐ 2-3 dashboards | ◐ Basic reporting | ✗ Manual charts |
Scale When You're Ready
Everything on this page works out of the box - these modules are optional add-ons you can switch on when you're ready. Adopt one at a time without ripping up your current stack: start with planning and dispatch today, then layer in contracts, finance, parts, or GPS visibility next quarter.
CRM
Capture lead opportunities and track client interactions from first contact to contract, linking quotes to customer profiles for seamless job initiation.
Add on CRMSales Management
Convert closed quotes into active recurring-delivery contracts. Price per run, per stop, per ton, or per trip with full visibility into how sales pricing hits the dispatch team on day one.
Add on SalesInvoicing Management
Invoice your customers by run, by customer, or by contract with an auditable trail linking every invoice back to the GPS, photo, and signature that proved it happened.
Add on InvoicingPurchase Management
Issue purchase orders for fuel, tyres, and contracted manpower. Manage vendor bills, issue purchase orders automatically based on stock levels, and get the best rates.
Add on PurchasingInventory & Warehouse
Tie depot stock and on‑vehicle inventory directly to delivery runs - know what was loaded, what was delivered, and what needs to be returned, by route, driver, and day.
Add on InventoryTraccar GPS
Real-time GPS positions for every driver and vehicle on the dispatch board, live map, and driver pwa. Auto-arrival via geo-fence, route history, and live delay alerts without asking driver.
From Signed Scope to Live Drivers
You don't have to boil the ocean on day one. We stage rollout by process area so you start delivering value within the first month, with full driver and finance buy-in before go-live.
8-Week Implementation
Four color-coded phases. Timeline adjusts to your readiness.
Structured to keep disruption to daily operations to a minimum — no big-bang cutover.
Discover
- Operations, planning & fleet mapping
- Map current delivery workflows
- Lock scope, roles & success metrics
- Define data migration boundaries
Configure
- Customers, contracts, locations set up
- Personnel, drivers, skills & schedules
- Job master & daily plan engine
- POD rules, incident types & signature flow
Integrate
- WhatsApp dispatch gateway live
- Vehicle profiles & fleet renewal tracking
- Data import (≤1,000 records validated)
- GPS (Traccar) + Route/ETA (ORS) - optional
Go-Live
- Planner & driver training
- End-to-end UAT with sign-off
- Production cutover & driver onboarding
- Driver PWA + mobile rollout
- 2 weeks hypercare support included
See exactly how much manual planning and dispatch is costing you.
The numbers below are illustrative for Singapore-based 40-60 driver fleets. Plug in your own team size and wages to get a back-of-the-envelope savings number before we even meet.
ROI Impact
Illustrative figures for a 40–60 driver operation, based on time recovered from manual planning and dispatch.
Daily admin time saved per dispatcher
Minimum annual savings in admin time
Investment per driver, per day, once live
Missed deliveries flying under the radar